Urban Alley Hotel

Urban Alley Hotel

Address

26 Hoi Vu Street, Hoan Kiem, Hanoi, Vietnam

Description

Urban Alley Hotel is a modern accommodation option nestled in the heart of Hanoi, offering guests a unique blend of comfort and convenience. With a review score of 8.3, this hotel has been recognized for its great facilities and exceptional service. Guests can enjoy a vibrant atmosphere, surrounded by the rich culture and history of Vietnam, making it an ideal choice for both leisure and business travelers.

Facilities

The Urban Alley Hotel boasts a variety of amenities designed to enhance your stay:

• Free WiFi
• Airport shuttle service
• Family rooms
• Non-smoking rooms
• 24-hour front desk
• On-site restaurant
• Room service
• Bar
• Lift access
• Tea/coffee maker in all rooms

Room Amenities

Each room at Urban Alley Hotel includes:

• Private bathroom with free toiletries
• Flat-screen TV with satellite channels
• Seating area
• Wardrobe or closet
• Refrigerator
• Hairdryer
• Shower
• Towels and slippers

Food & Drink

The hotel offers a delightful dining experience, featuring:

• Breakfast served in the room
• A well-stocked bar
• A restaurant offering local and international cuisine
• Minibar in every room

Internet & Parking

Complimentary WiFi is available throughout the hotel, ensuring you stay connected during your visit. Please note that there is no parking available on-site.

Reception Services

The hotel offers a range of reception services to meet your needs:

• Concierge service
• Luggage storage
• Tour desk for local attractions
• Currency exchange
• 24-hour front desk for your convenience

Cleaning Services

Daily housekeeping is provided, along with optional ironing and laundry services for an additional charge.

Business Facilities

For business travelers, the hotel provides fax and photocopying services at an additional charge.

Safety & Security

Your safety is a priority at Urban Alley Hotel, which features:

• Fire extinguishers
• Safety deposit box

Accessibility

The hotel is equipped with facilities for guests with disabilities, including wheelchair access and elevator access to upper floors.

Languages Spoken

The staff is fluent in English and Vietnamese, making communication easy for international guests.

Policies

Before your stay, please familiarize yourself with the following policies:

• Check-in: From 14:00
• Check-out: Until 12:00
• Cancellation and prepayment policies vary according to accommodation type.
• Children of all ages are welcome, with specific charges for children aged 6 and above.
• Pets are not allowed.
• Accepted payment methods include cash.

Frequently Asked Questions

1. Is breakfast included in the room rate?

Breakfast is available, but please check the specific room option for details regarding inclusivity.

2. What are the check-in and check-out times?

Check-in is from 14:00 and check-out is until 12:00.

3. Is there an airport shuttle service?

Yes, the hotel offers an airport shuttle service for an additional charge.

4. Are pets allowed at Urban Alley Hotel?

No, pets are not allowed on the premises.

5. Do I need to pay for WiFi?

No, WiFi is available free of charge in the rooms and public areas.

Conclusion

Urban Alley Hotel offers a fantastic combination of comfort, modern amenities, and a prime location in Hanoi. Whether you are visiting for business or leisure, this hotel ensures a memorable stay filled with exceptional service and access to the best that the city has to offer.